What is Nimbus Disability?
Nimbus are a company that provide access cards containing information about additional needs a customer may have, with the aim of being able to communicate this without awkward conversations. Our integration is based around the need for Essential Companions, so customers who need to book these can access them without any free or reduced price tickets being abused. These tickets will be 'locked' behind the integration, and when details of a Nimbus card are entered where the customer is entitled to an Essential Companion (with the +1 or +2 symbols), it will unlock and allow them to add the number of companion tickets they're entitled to.
Nimbus provide two types of pass - the one they provide for £15 per person, which can be used at any attraction partnered with them, and an attraction-specific digital card which is free and can only be used at the attraction they've registered it for.
Switching on the Nimbus integration will enable customers to get a free digital pass for your attraction.
Setting up the Integration.
Firstly, you'll need to set up an account with Nimbus. Contact details for them here.
They will provide you with an API Key which is used for the venue-specific digital cards. This will need to be entered into your FuseMetrix system.
Go to Booking Dashboard/Booking System Admin
Click on Integration Settings
Click on Nimbus Disability
Enter the API Key
Save
Next, you'll need to enable the integration and link up your Essential Companion products.
Go to System Setup
Click on the Booking System tab
On the right hand side, there's a checkbox for 'Enable Nimbus Access Card' - tick this and click Save at the top of the page
Once saved, a button will appear next to the setting for 'Set-up Essential Companion Products' - click this
Click Add Product(s) and find your Carer/Companion tickets. Tick the relevant products and then click 'Select Products' at the top of the list.
The products will be added to the list of Essential Companion products.
To remove a product from this list, click the delete button.
Now, on your website, you'll see a 'click to unlock' button instead of the quantity selector.
Note:If you do not see this, your website may need an update. Please contact the support team to arrange this.
Additional Information.
You may want to use Booking Restrictions alongside this to ensure that Essential Companion tickets are always booked alongside paid tickets.
When a booking is made using the Nimbus integration, you will see icons on the Booking Calendar reflecting the needs/requirements of the customer who booked the Essential Companion ticket(s).
This also adds an Accessibility Function Sheet button to your Booking Calendar, where you can view Nimbus details of all customers who have booked using their pass for that day.